Arden Place Wins 2017 Resident Satisfaction Award

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Taylor Swift wasn’t the only one with a big reputation in 2017. Comparatively, Arden Place ranked in the Elite 1% of J Turner Research’s ORA™ Power Ranking for apartment communities’ online reputation. As a result, we have you to thank for this coveted distinction for exceptional resident satisfaction!

What is the J Turner Research ORA™ Power Ranking?

In this annual ranking, J Turner Research evaluates the online reviews of over 71,000 apartment communities. They run a statistical model which aggregates data from across multiple review sites, producing a single score for each property. Scores are on a 1 to 100 scale and are then used as a benchmark to compare properties head to head, apples to apples.

We improved our ranking and score from 2016. In 2016 our ORA™ Score was 86 and our rank was 548 out of 63,000 properties. In 2017, we improved our score to 89 and as a result, our rank climbed to 542 out of 71,000 properties! The competition rose, and we rose with it. This is a testament to our commitment to continuous improvement and to our residents.

Resident Satisfaction Testimonials

Want to hear why our residents love living at our luxury apartments in Charlottesville, VA? For emphasis, read the verified testimonials below that helped us achieve the Elite 1% distinction.  

“I’ve lived here for just over a year now. This is a lovely, peaceful community. Quiet. The staff are incredibly prompt, super friendly, and helpful. Justin leads an incredible team – they are caring and set the bar very high for customer service. I held a 20 staff person work retreat in the great room/solarium, which they helped me set up and figure out the technology. On another occasion they made sure I knew how to make the large movie room technology work so I could watch the Wimbledon Finals last year! The maintenance team is similarly responsive and friendly. Thanks Justin and team for a great luxury apartment living experience!”

“Maintenance has been a major asset of this complex and has been since we moved in. Both the office and maintenance personnel have extremely courteous and helpful. We can’t say enough good things about them.”

“Great apartments with a lovely community feeling. The neighbors say hello and wave, and the staff are friendly members of the community. Arden is a clean, quiet, and comfortable space, and the buildings and grounds are very well maintained.”

If you’ve been pleased with your experience at Arden Place, we’d greatly appreciate you submitting a review on our Facebook page, Google, Yelp, and Apartment Ratings.

Arden Place is a luxury apartment community located in Charlottesville, Virginia. Neither urban, nor rural, Arden Place offers the perfect atmosphere for its residents to work and play. Schedule a tour to see why ranked in the Elite 1% of J Turner Research’s ORA™ Power Ranking.

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